Contact / Help
Find contacts for general questions, amenity access, reservations, accounts, Community Standards, maintenance, and events.
Start with the right contact
General resident help
Contact the Blackhawk office for general resident questions.
Amenity access and fobs
For access setup, fob questions, or amenity access help, contact the Blackhawk office.
Reservations
Use ETrak to request eligible reservations, review terms, or manage an existing request.
Design Review and compliance
For project questions, application help, compliance notices, or community standards questions, contact Community Standards.
Common-area maintenance
For common-area maintenance concerns, contact the maintenance team. If you are not sure, start with the office.
Events and newsletters
For community events, classes, newsletters, or programming questions, contact Lifestyle.
Account, billing, and assessments
Use TownSq for account access and payments. For billing or assessment questions, contact Goodwin & Company.
Board questions
Contact the community management team with Board questions or to ask about upcoming meetings.
Office hours and locations
Blackhawk Amenity Center
- Address
- 3111 Speidel Drive, Pflugerville, TX 78660
- Hours
- Monday-Friday, 9:00am-5:00pm
Carries Ranch Recreation Center
- Address
- 21112 Carries Ranch Rd, Pflugerville, TX 78660
- Hours
- Monday-Friday, 9:00am-5:00pm
Management contacts
Contact the appropriate member of the Blackhawk management team below.
Community Manager
Community Standards / Compliance
Lifestyle / Events
Maintenance
Office / General Support
Board and committee questions
Contact the community management team with Board or committee questions. For current meeting information, contact the Blackhawk office or check Calendar / Events.