FAQ’s2023-09-27T19:15:07-05:00

GENERAL

What is an HOA and what does it do?2023-07-19T17:37:22-05:00

An HOA (Homeowners Association) is a legal entity that governs a community of homes. It enforces the community’s rules and regulations, maintains common areas, and handles issues related to property management.

How much are the HOA assessments and when are they due?2023-07-20T18:55:32-05:00

The HOA assessments are $120.79 quarterly. These are due on the 1st of January, April. July, and October.

Assessments, fines, and fees can all be paid through your TownSq portal. You can also mail payments to our bank lockbox location at:

Park at Blackhawk and Lakeside
c/o Goodwin Processing Center
PO Box 93447
Las Vegas, NV 89193-3447

Please include the association name and property address on all payments.

What do my HOA assessments cover?2023-07-19T17:58:09-05:00

Your HOA assessments cover the costs of maintaining common areas, providing amenities, and other services.

What happens if I don’t pay my HOA assessments?2023-07-19T17:58:44-05:00

Non-payment of assessments can result in penalties, liens against your property, or even foreclosure in severe cases.

AMENITIES

Who has access to the community amenities?2023-07-19T17:59:57-05:00

All Blackhawk residents, except those at Fairways at Blackhawk, may reserve our Clubhouse, Pavilion, Gym, Ballfields, or Sports Courts. All Blackhawk residents, excluding those at Meadows and Fairways at Blackhawk, may access our pools.

Are guests allowed at the pools?2023-07-19T18:00:25-05:00

Yes! Residents may bring up to four (4) guests per household. Guests must be accompanied by the resident at all times. Failure to accompany guests at amenities may result in the loss of amenity access. Please note that we do not have a lifeguard on duty.

How do I get replacement pool access cards?2023-07-19T18:13:15-05:00

Our Amenity Center staff can provide replacement access cards at the Amenity Center office, during regular business hours. There is a $20/card replacement fee. We only accept checks or money orders for replacement cards.

What are the operating hours for the amenities?2023-09-27T18:40:30-05:00

The operating hours vary for each amenity and are subject to change. Below are the usual hours when amenities are open or available for reservation:

Amenity Hours:

  • General Pool: 9am-9pm
  • Lap Swim: 5am-9am*
  • Gym: 5am-11pm
  • Tennis Courts: Coming Soon!

Reservations Available:

  • Clubhouse
  • Pavilion
  • Ball field
  • Volleyball Court

Time Slots: 8am – 3pm and 4pm – 11pm

*Lap swim hours are for adults only and require a signed waiver for access.

How do I reserve an amenity?2023-09-27T17:55:18-05:00

First, check out our reservation availability calendar to make sure the amenity is available for your desired date and time. Then, you will need to submit a Reservation Agreement and deposit, in person, to our on-site staff. Your reservation is not complete until these have been submitted and amenity center staff has confirmed your reservation.

How much do amenity reservations cost?2023-09-27T17:51:09-05:00

The pavilion, ballfields, sports courts, and other recreation areas can be reserved for free, but each requires a $100 refundable damage deposit. Reservations are available for two time slots each day: 8am – 3pm and 4pm – 11pm. These times include setup and cleaning. Reserving the clubhouse requires a $250 refundable damage deposit, plus a user fee of $200 per time slot.

A cancellation within 30 days of the reservation will result in a loss of 50% of your deposit. A cancellation within 14 days of the reservation will result in a loss of 100% of your deposit. No reservations will be accepted within 10 days of an event. Please see the Reservation Agreement for more details on other possible charges for failure to follow reservation rules.

Are there any rules or restrictions for using the amenities?2023-07-20T13:52:55-05:00

Yes, certain rules and restrictions apply for each amenity. You can view all of our rules by clicking the box below. Alcohol is never allowed at any of our amenities. Residents must always be present at amenities with their guests. Failure to follow amenity rules or instructions from on-site staff could result in the revocation of amenity access.

VIEW ALL RULES

ARCHITECTURAL PROCESS

Can I make changes to my property without HOA approval?2023-07-19T18:18:57-05:00

Generally, any alterations that change the appearance of your property, or could affect other properties or common areas (i.e., drainage issues caused by construction), require approval. If you are unsure if your project needs approval, please check with us. However, repairs or replacements that don’t alter the appearance, such as repainting your home the same color or replacing a damaged fence with one of the same color and style, do not require approval.

How do I submit an architectural application?2023-08-07T18:08:25-05:00

You’ll need to submit an ACC application detailing your project, including all materials to be used and their colors. Most projects require a marked-up plat showing the exact size and location of the improvement on your property. More complex projects may necessitate renderings or proposals from the contractor performing the installation. Once you’ve gathered the necessary documents, email them to BlackhawkCompliance@goodwintx.com. Our Community Standards Coordinator will review your project to ensure all required elements are present and will then forward it to the architectural committee. After your project has been submitted to the architectural committee, you will receive a system-generated email containing a link where you can monitor its progress or upload additional documents if requested. If you do not receive this email, please check your spam folder.

How long does it take to get approval for my project?2023-07-19T18:19:50-05:00

The architectural committee has 30 days to make a decision on your application, but most applications are reviewed within a week or two. If your application is missing any information, or if the committee needs clarification on anything, your application will be put on hold until that information is provided.

Where can I find a list of pre-approved items?2023-07-20T19:41:51-05:00

We frequently receive questions about pre-approved paint and stain colors, as well as pre-approved plants and trees. However, we do not have any pre-approval lists for any types of projects. We do have certain items that are prohibited. Please refer to our Community Standards Guidelines for more information. If you are uncertain about anything, feel free to check with us. We are here to help.

What is the timeline for starting and completing ACC approved improvements?2023-07-25T17:20:03-05:00

Once an improvement project has been approved by the ACC (Architectural Control Committee), the work must commence within six (6) months from the date of approval. From the start of the work, it must be completed within three (3) months. This policy ensures that all improvements to properties in our community are performed in a timely manner and do not cause prolonged disruption or inconvenience to other residents. If any changes to the approved plans are necessary after approval, a new application must be submitted for consideration. If you decide not to move forward with your project after it has been approved, please contact us so we can withdraw your application.

COMPLIANCE

How are HOA rules enforced?2023-07-19T18:20:51-05:00

We conduct routine inspections of the community and receive reports from residents to identify compliance issues.

When compliance issues are identified, we send courtesy notices to residents requesting that they rectify the issue. If the issue isn’t resolved by the date specified on the notice, it could escalate to a violation fine. Any time a violation fine is assessed, we will send you a notice by certified mail, for which residents are charged a fee.

In cases of repeated non-compliance, refusal to comply with community rules, non-curable violations, or violations posing a health or safety risk to our community, we may resort to direct legal actions.

What is a Certified Mail Fee?2023-07-19T18:21:16-05:00

Courtesy notices are sent to residents via email and physical mail. If compliance issues are not resolved following a courtesy notice, they escalate to a violation notice that includes a fine. Whenever we assess a violation fine, we send you a notice by certified mail. Residents are charged a fee for this certified mail.

Where can I find our community’s rules?2023-07-20T13:55:01-05:00

You can find our governing documents and helpful guidelines here. If you have received a notice, the text of the relevant rule from our governing documents will be detailed on it.

Who should I contact about compliance issues?2023-07-20T13:56:00-05:00

You can contact our on-site Community Standards Coordinator at BlackhawkCompliance@goodwintx.com to report compliance issues or to discuss a notice that you have received. Please include your address in all correspondence.

Let us know about temporary situations (i.e., an RV or boat on site for loading, or a trash can left at the curb awaiting replacement), and we’ll note it on your account, so you don’t receive an unnecessary notice.

What are the most frequent violations and how can I avoid them?2023-07-20T13:57:54-05:00

This isn’t a complete list of all our covenants, conditions, and restrictions, just a list of the most common issues for which we send notices. If you need clarification on anything, feel free to reach out to us.

Trash/recycling bins in view: Trash and recycling bins must be completely out of view from the street or neighboring properties when viewed from the ground floor. Most people store them in their backyards or garages. With ACC approval, you can also install fence screening.

Landscaping: Lawns must be mowed, edged, and free of weeds. Tree wells and plant beds must be free of grass and weeds. Trees and shrubs must be pruned. For more details on landscaping, please see our Landscaping Guidelines.

Signs: Advertising signs for events, organizations, or commercial businesses are never allowed. One “For Sale” sign is permitted, but “For Lease” or “For Rent” signs are not. Political signs are allowed 90 days before election day for that candidate or issue and must be removed within 15 days following the election.

Unsightly items in view: This is a general term used to describe items left in public view that should be stored. The most common unsightly items that lead to violations are landscaping materials (i.e., bags of mulch or piles of stone), pallets and crates, and items left at the curb awaiting collection. Please store items out of view until you are ready to use them, or on the day of pickup if awaiting collection.

Fences: Common fence issues include broken fence slats, leaning fences, or fences needing to be re-stained. There should not be any gaps or loose slats in fences. If you need to replace slats on a stained fence, be sure to stain the new slats to match the rest of the fence.

Architectural Issues: The most common violations of this type are making improvements without ACC approval, or not completing the work as approved by the architectural committee. Generally, anything that changes the appearance of your property, or could affect other properties or common areas (i.e., drainage issues caused by construction), requires approval. If you are unsure if your project requires approval, please check with us.

Why did I receive a notice for parking in my driveway?2023-08-04T18:59:01-05:00

There are several reasons why you might receive a notice when parked in your driveway. The notice you received should detail why it was issued. Some potential reasons could include: parking commercial vehicles, parking on the grass, having inoperable vehicles, expired registration, or conducting vehicle repairs.

The most common reason for such notices is for obstructing the sidewalk with your vehicle. Please help us in maintain the safety and walkability of our community. If you own more than two vehicles, any additional ones should be parked inside your garage, as outlined in our governing documents.

Diagram showing an illegally parked vehicle blocking the sidewalk in a driveway.

GETTING INVOLVED

How can I get involved in community events?2023-07-19T18:25:40-05:00

You can participate in community events by attending planning meetings, volunteering, or just joining in the events themselves.

Where can I find the events calendar?2023-07-19T18:26:37-05:00

The events calendar is available on our website, here. We also post flyers on the notice boards at the Amenity Center and include them in our quarterly newsletter. Although these events are often posted on social media groups, please note that these groups are not directly affiliated with the management team.

Will we host more events in the future?2023-07-19T18:27:07-05:00

Yes! We’re excited to announce that we plan to add a Lifestyle Coordinator to our team in 2024. This new position will allow us to organize more events for the entire community to enjoy. Stay tuned for more information!

How can I serve on the architectural committee?2023-08-30T17:52:55-05:00

When we have openings on the committee, we will issue a general call to all homeowners, announcing that we are seeking candidates for seats on the ACC. Homeowners will have at least 10 days in which to apply. After the deadline, we will review all the applications and interview shortlisted candidates. The Board of Directors will then make appointments to the committee based on the interviews and recommendations from both the ACC and the management team. You can read the full details of the formal process here. If a call for applications is currently open, you can download an application here.

WHO DO I CONTACT FOR…

Who do I contact for amenity access or reservations?2023-07-20T13:59:04-05:00

For amenity access or reservations, please contact our on-site management at BlackhawkOffice@goodwintx.com.

Who do I contact for compliance or architectural issues?2023-07-20T13:59:30-05:00

For compliance or architectural issues, please contact our on-site Community Standards Coordinator at BlackhawkCompliance@goodwintx.com.

Who do I contact for information about community events?2024-03-01T14:12:34-06:00

Please contact our on-site Lifestyle Coordinator at BlackhawkLifestyle@goodwintx.com for questions about community events. Events are regularly posted to our Events Calendar. You can also find out more about our events through TownSq and through our social media presence.

Who do I contact for maintenance issues in the common areas?2023-07-20T14:00:06-05:00

Please contact any member of the property management team at BlackhawkOffice@goodwintx.com or BlackhawkCompliance@goodwintx.com for any maintenance issues in the common areas.

Who do I contact for billing or assessments?2023-07-20T18:45:01-05:00

For queries about billing or assessments, please contact Goodwin & Company at 855-289-6007 or info@goodwintx.com.

How do I contact the HOA board?2023-07-19T18:31:11-05:00

You can reach the HOA board through the property management team or by attending the open session of the annual HOA board meeting. This meeting will be posted on the community events calendar. We respectfully ask that you contact the community management team with questions before contacting the board directly.

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