Reservations

Use ETrak to request eligible amenity reservations, register for eligible community events, and manage existing requests. Amenity reservations are listed under Sessions, and community events are listed under Events.

Open ETrak and select Forgot Password. Enter an email address associated with your household. If you do not receive an email, try another household email address or contact the Blackhawk office.

Your reservation is confirmed when you receive the order confirmation email. You can also confirm it in your ETrak portal under Active Registration or Orders.

Review the Reservation Terms before submitting a request. They explain fees, deposits, cancellation requirements, agreement terms, and other reservation conditions.

Yes. Guests may use the Blackhawk Amenity Center parking lot during the confirmed reservation period. Parking remains shared, and spaces may not be blocked or reserved.

Yes. Outside vendors and caterers may be onsite only during your confirmed reservation time. They must remove all equipment, chairs, trays, food, and other supplies before the reservation ends. The reserving homeowner remains responsible for the vendor and cleanup.

Yes, within the clubhouse rules. Do not use tape, staples, tacks, putty, or other adhesives on walls, wallpaper, air ducts, or furniture. Tape may be used only on the mantle or on window and door frames. The reserving homeowner is responsible for damage caused by decorations.

Yes. Please pop and properly dispose of all balloons before leaving the amenity space. Loose or inflated balloons can blow away and become litter, while large quantities of inflated balloons can quickly overfill the dumpster.

No. Alcohol may not be served, sold, or consumed anywhere at the Blackhawk Amenity Center, including reserved areas.

Use the Amenity Center key provided after the required walkthrough. Pick up the key and complete the walkthrough by 3:00 PM on the Thursday of the week of your reservation unless staff schedules another time with you in advance. Return the key within three business days after the event. Review the Reservation Terms for applicable fee, cancellation, late-return, and lost-key requirements.

Yes. Game trucks and food trucks may be onsite only during your confirmed reservation time. The reserving resident is responsible for limiting service to invited guests. Staff will not monitor who uses the truck or reserve or block parking spaces for it.

Yes, but only on the grass field between the tennis courts and sand volleyball court. Foam and bubble parties are not permitted around the pool, pavilion, or clubhouse. The reserving resident must clean the area completely afterward.

No. Bouncy houses and other inflatable playgrounds are not permitted at the Blackhawk Amenity Center.

For an urgent maintenance problem during your reservation, use the emergency contact information provided during your walkthrough. For a non-urgent concern, take photos and email blackhawkmaintenance@goodwintx.com.

Noise, including music, must remain within the reserved area. The reserving homeowner is responsible for guest noise, including arrivals and departures. Reports of loud noise may result in forfeiture of the deposit and suspension of future reservation privileges. Outdoor activities must comply with applicable county noise requirements.

Take photos before changing or cleaning the affected area, then email the photos, reservation date, and location to blackhawkoffice@goodwintx.com as soon as possible.

No. Do not prop open any Amenity Center gate or entry door. The reserving resident should use their active fob and open the gate or door for invited guests as needed.